Evaluation support
Support & account access
Sloth HR does not currently offer public self-service customer onboarding. Support for the present evaluation environment is handled through the person or Sloth HR representative who provided access.
Invited account access
If you were given a Sloth HR evaluation account, contact the person or Sloth HR representative who supplied that account for access changes or role questions.
Password recovery
Use the Forgot password link on the Sloth HR sign-in page. Privileged accounts may be asked to complete MFA before a recovered password can be changed.
Security concern
If you believe an account, session or device has been compromised, stop using the account and report it through the same Sloth HR evaluation contact. Never send passwords, MFA codes, API keys or secret keys.
Before customer production use
A production customer support channel, support hours, escalation process, security-reporting contact and contractual response targets should be agreed before Sloth HR is used with live workforce information. The current support page does not represent a paid support SLA.